Shipping policy

Shipping Policy

At ANVARA, we want your order to arrive safely and with as little hassle as possible. Below you'll find everything you need to know about processing, delivery, tracking, and potential shipping delays.

Order Processing

Orders are prepared and processed before shipment. Processing times may vary during periods of high demand, holidays, or promotional events.

Once your order has shipped, you will receive a confirmation email containing your tracking information.

Estimated Delivery Time

Most orders arrive within 7–15 business days after processing.

Delivery times are estimates and may vary depending on your location, carrier delays, weather, customs, or other circumstances outside of our control.

We work to get your order to you as quickly as possible and provide tracking so you can follow its progress from shipment to delivery.

Order Tracking

Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your delivery.

Please allow a short period for tracking information to update after receiving your shipping confirmation.

If your tracking information has not updated for several days, please contact our support team and we will be happy to help.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

Name
Street address
Apartment or unit number
City
State or region
Postal code
Contact information

If you notice an error after placing your order, contact us as soon as possible.

We will do our best to update the address before the order ships, but we cannot guarantee changes once an order has entered fulfillment or has already been shipped.

Shipping Delays

While most orders arrive within the estimated delivery window, occasional delays can happen.

Possible causes include:

Carrier delays
Severe weather
Holidays
High order volume
Customs processing
Incorrect or incomplete addresses

If your order is taking longer than expected, please check your tracking information first. If you still need assistance, contact us and we will help investigate the shipment.

Lost Packages

If your tracking information shows no movement for an extended period or you believe your package may have been lost, please contact us.

We will review the tracking information and work with the shipping carrier or fulfillment provider to determine the next steps.

Packages Marked as Delivered

If your tracking information shows that your package was delivered but you cannot locate it, please:

Check around your property and delivery location.
Ask household members or neighbors if they received it.
Check with your building management or front desk if applicable.
Allow up to 24–48 hours, as carriers may occasionally mark packages as delivered slightly before arrival.

If you still cannot locate the package, contact us and we will assist you.

Multiple Packages

In some situations, products from the same order may arrive separately.

If this happens, you may receive multiple tracking numbers. There is no additional shipping charge when an order is divided into separate shipments.

International Orders

International delivery times may vary based on destination and customs processing.

Customers may be responsible for any applicable customs duties, import taxes, or fees required by their country unless otherwise stated during checkout.

ANVARA is not responsible for delays caused by customs authorities.

Order Changes and Cancellations

If you need to change or cancel your order, contact us as soon as possible.

We will make every reasonable effort to accommodate your request. However, once an order has been processed or shipped, we may no longer be able to modify or cancel it.

Questions About Your Order?

If you have any questions about shipping, tracking, or the status of your order, please contact our customer support team.

When contacting us about an existing order, include your order number so we can assist you more quickly.

Last Updated: August 2026